Shipping Policy

At Gina Utensils, we are committed to ensuring your orders are delivered promptly and efficiently. Please review our shipping policy for detailed information about how we handle deliveries.

1. Shipping Methods

All orders are fulfilled and delivered via our trusted delivery partners.
We offer a Cash on Delivery (COD) payment option for all purchases.

2. Shipping Areas

If your location is outside our delivery zone, we regret that we may not be able to fulfill your order.

3. Delivery Time

Orders are processed within 1-2 business days after confirmation.
Delivery typically takes 3-7 business days depending on the location.
During peak seasons or unforeseen circumstances, delivery times may vary slightly.

4. Delivery Charges

Delivery charges, if applicable, will be clearly mentioned at the time of checkout.
Free delivery may be available for orders above a certain amount ([mention threshold if applicable]).

5. Order Tracking

Once your order is dispatched, we will provide a tracking number to help you monitor the delivery status.
For tracking or delivery inquiries, you can contact our customer support team.

6. Receiving Your Order

Ensure someone is available at the provided address to receive the order.
Payment must be made in full upon delivery as we only offer Cash on Delivery.
Please inspect the package upon receipt. If you notice any damage or discrepancy, inform the delivery agent and contact us immediately.

7. Failed Deliveries

If delivery attempts fail due to an incorrect address, unavailability, or refusal to accept, the order will be returned to us.
Customers may be charged for re-delivery in such cases.

8. Contact Us

For any shipping-related questions or concerns, please contact: [email protected]